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Troubleshooting

Handling Errors

Understand error responses and decide when to retry.

Every error returned uses a canonical envelope. Parse it once and reuse across all endpoints.

#Shape

{
  "error": {
    "type": "invalid_request",
    "message": "Both `first_name` and `last_name` are required together — an orphan first or last name has no usable shape.",
    "doc_url": "",
    "request_id": "24a78305-e6a0-45e6-8645-59e3507b70f3",
    "retryable": false,
    "suggested_action": "Fix the highlighted field and retry.",
    "param": "non_field_errors"
  }
}

#Field reference

Field Type Notes
type string Machine identifier. Stable across releases.
message string Human-readable. Safe to display to end users.
doc_url string Anchor link into these docs. May be empty.
request_id string UUID per request. Also returned as X-Request-Id response header.
retryable bool true if the same request would have a chance of succeeding on retry.
suggested_action string Concrete next step.
param string Optional. Set on validation errors to identify the failing field (e.g. "domain", "non_field_errors").

#Codes

HTTP error.type When Retryable
400 invalid_request Request body or query params failed validation no
402 insufficient_credits Account balance insufficient for the call no
403 permission_denied Key valid but account not eligible for the public API no
404 not_found Resource does not exist no
409 conflict Request conflicts with existing state no
429 rate_limited Agentic Search concurrency limit exceeded (gateway rate limits use the response below) yes
500 internal_error Server-side error. no
502 upstream_error Upstream error. yes
503 service_unavailable Service temporarily unavailable. yes

#Two error responses do NOT use this envelope

403 Forbiddenx-api-key missing, revoked, or not recognized:

{"message": "Forbidden"}

429 — rate limit exceeded:

HTTP/1.1 429 Too Many Requests
{"message":"Too Many Requests"}

#See also

  • Authentication for 403 Forbidden semantics.
  • Per-endpoint pages for endpoint-specific rate limits.
clodo Docs